Welcome, I'm Vanessa!

I'm a mixed-methods researcher with foundations in academia, healthcare, and spaces for healing.

I'm a designer with a focus on user experience through human-centered design.

I'm a team player who values collaboration and community across disciplines.

Selected Work

Living kidney donations: addressing disparities using human-centered design

Discovery Research and UX Design

Role: UX Researcher, Content Strategist

Methods: Analytics, Interviews, Journey Mapping, Co-Design Workshops, Usability Testing

Company: Oregon Health & Science University

Find a Doctor: connecting patients and providers

Evaluative Research and UX Design

Role: Lead UX Researcher

Methods: Heatmapping, Analytics, Interviews, Co-Design Workshops, Usability Testing

Company: Oregon Health & Science University

Screenshot of MyChart Spanish out-of-the-box. App offerings are on the left (communicate with your doctor, request refills, access test results, and schedule appointments) and a login username and password field is on the right. All the writing is in Spanish.

MyChart Spanish: online patient portal access

Exploratory and Strategic Research

Role: Lead UX Researcher

Methods: Survey, Interviews, Usability Testing  

Company: Oregon Health & Science University

I collaborated with a multidisciplinary team to address disparities in virtual healthcare services. We used a patient-centered framework and co-designed solutions to improve digital health equity.